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"What the hell am I suppose to do?"

Mrs. Kirby continued to shuffle paperwork. She sucked on her invisible braces and looked everywhere except at her client.

"I need to see a doctor. I ain't got enough money to see a doctor but you telling me I got too much money, somehow. How? How is that?"

Mrs. Kirby opened her mouth and closed it again.

"I don't even have nothing for them to take when I can't pay. My car? How am I suppose to get to work, then?"

Another service worker peeked over the cubicle divider and looked worried.

"You don't write the rules, is that what you wanna say? You just follow the rules? Is that it?"

Mrs. Kirby tipped her chin up.

"I see. You don't care because you got your nice job with benefits. Or you did care but now you don't because you think I'm mad, that all your "clients" are mad, at you. Is that it? I'm not mad at you excep' for the fact that you don't do nothing to help change the system. You don't ask questions. You don't even answer my questions!"

The security guard wandered in from the hallway and waited at the door.

"Mrs. Kirby, you should quit your job to-day. It has taken your soul. You ain't helping nobody, not even your own self. You are just like all these forms you make all us fill out and send back again and again when there's parts we missed. You a government form. Nothin' but, and just as soulless. Quit, Mrs. Kirby. Maybe I see you around when you found your soul again. Or maybe I'll be dead."